SHIPPING & TRACKING

After placing an online order, please allow 1-2 business days for processing time.

 

All online purchases are shipped via Poste Italiane (Posta1Prioritaria and Postapriority International). After your online order has been processed and shipped,I will send an email providing the tracking number as well as information on how to track your package.

 

To ensure the security of your purchase, a signature is required upon delivery. If for any reason you are unavailable to sign for your purchase, they usually leave a notice for pick-up at your local PO. If the package is not claimed after 14 days, it will be sent bact yo Italy. 

In this case, I can't cancel the order and re-postage costs are the responsibility of the buyer.

 

Please be aware that shipping to international destinations may be subject to local customs fees or duties. Every country has different procedures for incoming packages. I do not have information on customs or duties and cannot estimate these charges. Please check with the proper local authorities before placing an order. I am not responsible for non-paid import taxes and will issue any refunds or exchanges for deliveries that have been refused for non-payment of import taxes.

 

Your privacy is important to me and I care about how information regarding your order is used and shared. Please note that I provide certain order, shipment and product information to postal service, and this information may be communicated to customs authorities to facilitate customs clearance and comply with local laws.

 

When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

 

Please provide your phone number in order to arrange delivery when submitting your order.

 

NOTE. The items are shipped to the address indicating in the shopping carts form. If you wish your item to be shipped to different address, please contact me.
 

ITALIA 1-3 days after mailing  -  € 10,00

EUROPA  6-15 days after mailing - € 15,00

USA 15-20 days after mailing - € 25,00


EXPRESS SHIPPING is available! Just contact me before purchasing, so I can estimate the price for your country.

 

There might be delays due to custom procedure and holidays. It is out of my control. However, if there is any problem I will do everything I can to help resolve the situation at your best interest.

 

THANK YOU for being with me!